Services

Process Improvement

BellTech maintains a repository of process, guidelines, templates and checklists that can be adapted to meet project-specific and organization-specific requirements. Also, we offer services to document your quality management system and manage change controls on the process documentation.

Business processes are fundamental to every company’s performance and ability to successfully execute on business strategy. Technology can help, the right people are important and proper supporting structures are necessary. However, processes are the key mechanism by which businesses deliver value to the marketplace. But how do companies establish high-performing processes? The key understands the current maturity and performance of a process, identifying the level of performance required and establishing a path for achieving the desired maturity and performance.

Assessing the maturity of a process requires a multi-dimensional perspective, which involves breaking down the key elements of high-performance process and asking questions such as:

Business Performance Improvement (BPI) is a means to answering these questions, evolving processes along the maturity curve and migrate a client’s business towards a process-focused organization.

Our approach to BPI is value based, enabling our clients to maximize benefits by assessing, identifying and targeting processes core to value delivery, organizational priorities and strategic imperatives. We carefully consider current process maturity and desired future needs in order to apply the right level of investment for the benefit received. Our approach to BPI is also unique in that we deploy a parallel approach of benefit delivery via focused improvement efforts coupled with building internal process improvement capabilities.